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Help topics
Getting started
Connection and speed
Account and billing
Privacy and security
Get help from our team
KazaVPN Premium and KazaVPN Family members get answers from a person on our team, by email.
Common questions
Does KazaVPN slow down my internet?
It can, a little, because your traffic goes through one of our servers first. If a connection feels slow, the speed guide shows what helps.
Which devices can use KazaVPN?
Phones, tablets, computers and web browsers. The download page lists each one and what it needs.
Is it legal to use a VPN?
VPN rules differ by location. Check the rules where you are before using KazaVPN.
I forgot my password.
On the account page, choose Forgot your password and enter your email address. Check that inbox for a reset link, then open it to choose a new password.
Can I use KazaVPN without installing anything?
For one site at a time, yes: our free web proxy opens it in your browser tab, with no account. It covers that tab alone, so to protect every app on your device, install KazaVPN.