The plans
The pricing page shows the Free plan and the current monthly and yearly prices for paid plans in US dollars.
KazaVPN Free connects automatically to a nearby location on the free network; it does not let you choose a country or city, and runs at a fair pace we set so the free network stays available to everyone. KazaVPN Premium and KazaVPN Family choose any location, with no such limit. A new account can also try KazaVPN Premium free for a short trial, once per person, before choosing a plan.
You can pay for KazaVPN Premium and KazaVPN Family by crypto.
Changing plan
The account page on this website is where a plan changes.
A plan with more devices raises your registered-device limit when the change takes effect. Before changing to a smaller plan, check whether you need to remove devices.
Cancelling
A plan runs to the end of the period you already paid for, and then the account goes back to Free with everything still on it. If your plan renews, cancel it any time from your account page; we will not ask why.
The refund
If KazaVPN is not for you, you have 14 days from your first payment to request a full refund, once per customer. Write to us; you do not need to explain why.
A refund is money returned, not a cancellation. If you also want the plan to stop renewing, cancel it from your account page as well - the two are separate on purpose, so nobody loses a plan they meant to keep.
When a payment fails
A renewing payment that fails does not cut you off right away: it is tried again over the following days, and your account page says the last one did not go through.
Fix it from your account page. If every retry fails, the plan ends and the account returns to Free.
Invoices and receipts
Every invoice and receipt is reachable from your account page, which is also where a billing address or a company name goes for the next one.
Whichever way you pay, you enter your payment details on the payment page, never ours. We cannot read or change them for you.
